STORE POLICY
In today’s market, we believe that honesty is the best policy. That’s why we've designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we exchange products and our shipping information. Please don’t hesitate to contact us if you have any questions!
OUR RETURN POLICY
Customer satisfaction is our top priority. If our products do not meet your expectations then please get in contact and we will do our best to resolve the issue. Regarding the need for a refund/return please send us an email detailing any issues you are experiencing and we will do our best to assist you and work out the next steps.
SHIPPING AND DELIVERY
All our t-shirts are sent out in fully recyclable boxes, securely packaged to ensure your product reaches you in it’s best condition. We only make small runs of our products so there may occasionally be some delay in sending out your items. Please get in contact if you have any further questions.
PRIVACY POLICY
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
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How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How do you use cookies and other tracking tools?
Wix uses cookies for important reasons, such as:
To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
Cookie Name Purpose Duration Cookie Type
XSRF-TOKEN Used for security reasons Session Essential
hs Used for security reasons Session Essential
svSession Used in connection with user login 2 years Essential
SSR-caching Used to indicate the system from which the site was rendered 1 minute Essential
_wixCIDX Used for system monitoring/debugging 3 months Essential
_wix_browser_sess Used for system monitoring/debugging session Essential
consent-policy Used for cookie banner parameters 12 months Essential
smSession Used to identify logged in site members Session Essential
TS* Used for security and anti-fraud reasons Session Essential
bSession Used for system effectiveness measurement 30 minutes Essential
fedops.logger.sessionId Used for stability/effectiveness measurement 12 months Essential
wixLanguage Used on multilingual websites to save user language preference 12 months Functional
If you don’t want us to process your data anymore, please contact us at noughtclothing@outlook.com or send us mail to: 27 Clifton Road, Bognor Regis, West Sussex, PO21 2HH, UK.
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Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at noughtclothing@outlook.com or send us mail to: 27 Clifton Road, Bognor Regis, West Sussex, PO21 2HH, UK.
TERMS AND CONDITIONS
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at noughtclothing@outlook.com or send us mail to: 27 Clifton Road, Bognor Regis, West Sussex, PO21 2HH, UK.
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Website owner, the offering, and binding of Terms
This website is owned and operated by Wix.com. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors an online clothing store. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
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Who can use your website; what are the requirements to create an account?
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
Key commercial Terms offered to customers
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
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The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
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Return and refund policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) only if they are faulty upon receiving; and (iii) they are the incorrect size/fit.
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Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
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Warranties & responsibility for services and products
When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
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Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Cassie Knowles. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
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Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Not withstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
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Indemnification
You agree to indemnify and hold Cassie Knowles harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
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Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Cassie Knowles, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Cassie Knowles assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
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Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
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Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.